ICT and Electronics
The South African government has identified the information and communication (ICT) sector as strategically important to the growth and prosperity of South Africa’s economy. It is a sector which is ranked amongst the top five in South Africa, in terms of its contribution to gross domestic product (GDP).
Investment opportunities lie in the development of access control systems and security equipment, automotive electronic subsystems, systems and software development in the banking and financial services sector, silicon processing for fiber optics, integrated circuits and solar cells. There are also significant opportunities for the export of hardware and associated services as well as software and peripherals.
Commercial and economic activity in the Eastern Cape is concentrated in the Buffalo City (East London) and Nelson Mandela Bay (Port Elizabeth) Metropoles. These cities have a prosperous market and ICT hub.
East London boasts world-class developed ICT systems. FreshMark System has developed a technology system for the fresh food market. All trading, stock control, financial process and supply chain management is managed for 22 national fresh food markets across the country, from East London.
Business Process Outsourcing and Offshoring
The BPO&O phenomenon has developed into a cutting edge, knowledge-driven economic sector, in which South Africa is perfectly poised to play a leading role as more multinationals look to enhance their strategic offerings in a lower cost environment. Both government and the private sector look to the BPO&O industry as a source of economic and employment growth.
The Business Process Outsourcing and Offshoring industry (BPO&O) is one of South Africa's fastest growing economic sectors. Most activity occurs within the call centre and back office processing spheres, with more than 70 service providers serving both local and offshore customers.
The country offers a large and well-educated labour pool and over 300,000 new school leavers and 100,000 graduates entering the workforce annually. Tertiary institutes are world-class and government support for continuous worker training and development is substantial.
World-class infrastructure supports all BPO&O investment in South Africa. Excellent connectivity and a sound telecommunications environment are coupled with property and electricity prices that offer value in an age of escalating infrastructure costs. All these benefits are available in a country that provides a lifestyle that is highly attractive to locals and expatriates.
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